Privacy Policy
At Elbok Home Healthcare (“Company,” “we,” “our,” “us”), we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our home healthcare services.
By accessing our website or submitting information to us, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information voluntarily provided by you:
Full name
Email address
Phone number
Address
Contact preferences
Information submitted through forms or service inquiries
1.2 Health & Care-Related Information
For service-related requests, we may collect:
Basic health information
Care requirements
Emergency contact information
We only collect health-related information when voluntarily provided for service evaluation.
1.3 Automatically Collected Information
When you browse the website, we may automatically collect:
IP address
Browser type and version
Operating system
Pages viewed
Time spent on website
Cookies and tracking data
2. How We Use Your Information
We use personal information to:
Provide and manage home healthcare services
Respond to inquiries or requests
Schedule assessments or appointments
Improve website functionality and user experience
Communicate important updates or service information
Maintain internal records and compliance
Protect against fraud or unauthorized access
We never sell your personal information to third parties.
3. Sharing Your Information
We may share your information only in the following cases:
3.1 Service Providers
Trusted third parties that assist with:
Billing
Scheduling
Data storage
Website operations
These providers must follow strict confidentiality standards.
3.2 Legal Requirements
We may share information if required by:
Law or legal process
Government authorities
Court orders
Protection of our rights, safety, or property
3.3 Insurance or Healthcare Partners (if applicable)
Only when needed for service authorization, payment, or care coordination.
4. Cookies & Tracking Technologies
Our website may use cookies to:
Improve performance
Analyze site traffic
Enhance user experience
You may disable cookies through your browser settings; however, some features may not function properly.
5. Data Security
We take data security seriously and use:
Encrypted technology
Secure servers
Access control
Regular monitoring
Despite safeguards, no method of transmission over the internet is 100% secure.
We cannot guarantee absolute protection.
6. HIPAA & Confidentiality
Elbok Home Healthcare complies with:
HIPAA (Health Insurance Portability and Accountability Act)
State confidentiality laws
Any health-related information is stored and transmitted with the highest level of security and confidentiality.
7. Your Rights
You have the right to:
Request access to your personal information
Request corrections or updates
Request deletion of certain data (when legally permissible)
Opt-out of marketing communication
Withdraw consent for data collection
To exercise your rights, email us at Info@elbokllc.com.
8. Data Retention
We retain your information only for:
As long as needed to deliver services
Legal or regulatory compliance
Business and operational requirements
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
We encourage you to read their privacy policies before sharing any information.
10. Children’s Privacy
Our services are intended for adults and individuals receiving care through guardians or authorized representatives.
We do not knowingly collect Personal Information from children under 13 years of age.
If you believe a child has provided information, contact us immediately for removal.
11. Policy Updates
We may update this Privacy Policy at any time.
Changes will be posted on this page with a new “Last Updated” date.
Continued use of our website means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Elbok Home Healthcare
📍 17290 River Ridge Blvd, Suite 101, Woodbridge, VA 22191
📞 703-244-8120
📠 Fax: 703-745-5945
📧 Info@elbokllc.com